Refund Policy

We stand behind our products.

If your order arrives damaged, faulty, or incorrect, contact us within 7 days of delivery with photos.

We will replace it or refund you. No games.

Custom & engraved items

Because these are made specifically for you, they are final sale unless:

• the item arrives damaged

• there is an engraving error on our end

• the wrong item was sent

If we made the mistake, we fix it.

Full stop.

Change of mind

For non-custom items:

You may request a return within 7 days of receiving your order.

Item must be unused and in original condition.

Return shipping is the buyer’s responsibility.

Refund processing

Once approved, refunds are processed back to your original payment method within 5–10 business days.

We don’t hide behind policies.

If something isn’t right, talk to us.

We handle it like humans.